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Menu

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What is a PLU?
  • PLU stands for price look-up code and is a unique identifier of a product. These are usually 4 or 5 digit numbers and are used by the POS (Point of Sale) to read a product. The POS will hold information associated to each PLU, such as price, and that is why we need to digitally link each product to its PLU (wink) 📚 🧠

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titleCannot see my picker/combo/menu item on the frontend
  • Make sure that your picker/combo/menu item was added to the section and that the section is included on the menu

  • Clear cache (& use the incognito mode)

Modifiers

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title1. Can’t turn the default button on/off

The decision of whether or not a modifier multiplier is the default is made in MDM, not in SANITY. For example, if we have a cheese modifier for the Kids Cheeseburger, the default modifier multiplier will automatically be 1 (regular), since cheese is included on the original build. If you a modifier multiplier is incorrectly set as default, please contact your team member that manages MDS.

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title2. Can't find my restaurant on the store locator although I see it in SANITY
  • Check that the latitude and longitude fields are accurate. If they are not, please change them in MDM so it is synched into SANITY

MDS

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titleAlthough I have associated a modifier for a specific ingredient to the menu item, the modifier multiplier column is empty
  1. Check that the SPEQ # of the modifier’s menu item is the same as the one included on the build

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titleHow do I submit a new Payment PLU to a POS vendor (e.g. SICOM)?

Sometimes POS vendors request that you submit a new payment PLU (e.g. Payment PLU for Delivery with cash). In that case, you need to log into MDM Product view, and launch a New Other Item PIF (Product Initiation Form).

Once it’s launched, input a description of the payment PLU under the “PIF name” and the country under “Lead market”. Add a “Start Date” under Restaurant Launch Dates. Click on Save.

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Then open the Offer or Other Items item by double clicking on it.

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Under Special POS needs, input the BKPN that the POS Vendor needs to map it to (the POS vendor should provide this number). Click on Save and Submit PIF.

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Once submitted, a SuperApprover needs to approve the PIF and then it’ll come to your inbox so that you can send it to PCA - once sent to PCA, the POS vendor will receive it.

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titleHow do I update data for restauarants in MDM/MDS

to update a restaurants data or multiple restaurants please email GBSRequest@rbi.com