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Remember: you cannot add modifiers manually in SANITY - you can only update existing ones or delete a modifier that the marketing team shouldn’t have associated with a specific menu item in MDS.

In case you have added it manually in SANITY, please delete them and make sure your Marketing team has configured the modifiers in MDS. They are synched with staging every day at 6.30am, so you should see them in staging within 24 hours (you can also restore the previous version of that item from before you deleted the MDS modifiers). For more information, please read question 4 of this section.

Sometimes POS vendors request that you submit a new payment PLU (e.g. Payment PLU for Delivery with cash). In that case, you need to log into MDM Product view, and launch a New Other Item PIF (Product Initiation Form).

Once it’s launched, input a description of the payment PLU under the “PIF name” and the country under “Lead market”. Add a “Start Date” under Restaurant Launch Dates. Click on Save.

Then open the Offer or Other Items item by double clicking on it.

Under Special POS needs, input the BKPN that the POS Vendor needs to map it to (the POS vendor should provide this number). Click on Save and Submit PIF.

Once submitted, a SuperApprover needs to approve the PIF and then it’ll come to your inbox so that you can send it to PCA - once sent to PCA, the POS vendor will receive it.