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Assumption that the Loyalty programme mechanics has been locked as part of Project 1. Define the Loyalty programme

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Note: going live with loyalty will happen on a different project because we need to coordinate Mobile ordering and In-store (all of the Kiosk providers plus Toshiba) [insert link]

Notes

  • In order to show Personalised Offers in the Kiosk:

    • Acrelec will need to start sending the loyalty id of the offer selected

      • This means the loyalty engine id, not the sanity id (what they use today to query rewards and offers). We may need to teach them how to find this value and not mix it up with the config offer's loyalty id/sanity id

    • RBI will need to expose this new field and when Acrelec sends it, we use the new id they send to tell engine what offer is being redeemed