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  • If market is onboarded in RAM, fields can be updated there directly - RAM

    • Service Mode information:

      • Dine in always needs to be enabled

      • TA/DT/Delivery etc. as applicable

    • Hours of Operation information:

      • Dine in always needs to be filled in

      • TA/DT/Delivery etc. as applicable

    • For click & collect AND/OR Delivery to work, it is essential to have the following:

      • POS = PARTNER

      • Mobile Ordering = ENABLED if restaurant will accept mobile orders (click and collect and/or delivery)

      • Mobile Ordering Status = LIVE (click and collect and/or delivery)

  • If market is not onboarded in RAM, a request to GBS can be open. Please find instructions here: Update restaurant MDM information & hours

2. How to enable mobile ordering for a restaurant

When POS ordering integration is concluded, mobile ordering should be activated in each restaurant that will have mobile ordering.

Please find instructions here: