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Offer Upsells work for Open offers (Signed Out users), Closed Offers (Signed In users), Systemwide Offers (Available for all users) and Config Offers (only available for users that have offer assigned)

Table of Contents

What are Offer Upsells?

When a user navigating the app, clicks on the Offer we show a modal to the user prompting the user if they would like to Upsell their Offer to a larger Offer option. The user then, has the ability to accept and be redirect to the larger offer or decline and continue in the same offer he has initially navigated to (please see the Scenarios section below visuals on the user flow.

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Step

Expected results

User is clicks on Offer and clicks on button Use at Restaurant

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User sees modal asking if user would like to Upsell to a bigger/another Offer

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User clicks “Yes I would like to Upsell to another offer” (first button)

  • User is taken to other (upsold) offer

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To redeem new (upsold) offer, user clicks on Redeem in Restaurant button

  • User will see message offer is only available for the next 15 minutes

  • User will click confirm

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User will see use in restaurant screen with static code + timer + static QR Code

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2. Offer upsell is configured in Sanity for specific offer and User decides NOT to Upsell to New Offer

Step

Expected results

User is clicks on Offer and clicks on button Use at Restaurant

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User sees modal asking if user would like to Upsell to a bigger/another Offer

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User clicks “No I would NOT like to Upsell to another offer” (second button)

  • Modal closes and User continues in the same offer

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To redeem original (not upsold) offer, user clicks on Redeem in Restaurant button

  • User will see message offer is only available for the next 15 minutes

  • User will click confirm

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User will see use in restaurant screen with static code + timer + static QR Code

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3. Offer upsell is NOT configured in Sanity OR it is configured but upsold offer is NOT available

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