1

Scope defined

Scope of the project has been agreed between BK DE, Smoothr and RBI

• Review and approve Smoothr’s SOW

• Ensure that the expected kiosk customer journey is accepted by all parties

• SOW outlining the scope of the project

Anna

2

Test environment ready

A testing environment has been provided to Smoothr for them to develop and test against

• Set up Loyalty testing environment in Staging

• Share credentials with Smoothr

• Smoothr to confirm they can access and use the test environment

Valentina

3

Integration developed

Integration from Smoothr to RBI Loyalty (via Loyalty Middleware) is developed and tested in Staging environments.

• Smoothr to develop the integration. This includes cash payments and specific UI changes for Germany market

• RBI to support with questions and issues that might arise during development

• Smoothr team will have access to both Postman to make integration calls, and testing versions of the apps to test the effects of loyalty calls

Valentina

Silvia

4

Integration readiness (Staging)

The Smoothr > RBI Loyalty integration has been thoroughly tested by the business in Staging and all identified issues have been fixed

• Smoothr to configure offers and rewards in their systems

• Configure offers and rewards in Sanity

• Test that the offers/rewards are working in the RBI app

• Test that the offers/rewards are working in store (Lab Kiosk)

• All testing to be done in the BK DE Lab and RBI Staging

• Kiosk instance to be available in the BK DE Lab

• Selected BK DE people would be given access to the RBI app so that they can test the mobile order flow on their devices

Silvia

BK DE: TBC

5

Personalised offers on Kiosk

Smoothr kiosks are able to show and allow users to redeem personalised offers

• RBI to develop changes in the Loyalty Middleware to support personalised offers

• Smoothr to develop changes in the loyalty integration to support personalised offers

• Configure personalised offers in Sanity

• Assign them to specific test users (RBI)

• Check that those personalised offers show up on the kiosk after the user signs in on the kiosk

Valentina

6

Integration readiness (Production)

New version of Smoothr Kiosk (loyalty-enabled and with personalised offers) is working in Production in at least one store.

• Migrate POS offers/rewards from Lab to Production

• Migrate Sanity offers/rewards content from Staging to Production

• Smoothr to deploy the loyalty-enabled version of their kiosk software to at least one store in production

• Selected BK DE people to be given access to Loyalty on the RBI app in Production

• Test that the configured offers and rewards are working in the app and in-store

• Toshiba POS must be enabled in the chosen test stores to test cash payments

Silvia

BK DE: TBC