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Event Name

Proprieties

Description

Note

Sign Up Submitted

A sign up request was submitted.

Sign Up Complete

  • Method: OTP, Biometrics, Social, Auto Sign Up

  • Social Service: Apple, Facebook, Google

  • Biometrics: Face ID, Touch ID, Face, Fingerprint

  • hasInvitationCodeOnSignUp will be a boolean with options TRUE or FALSE (set to True if user signs up with Invitation Code)

  • invitationCodeOnSignupReferralCode will have the code the user inputted into the Invitation Code Field

  • Response Type Success

  • A sign up request was completed, i.e. the sign up form has been processed successfully by the server.

Face ID and Touch ID (iOS)

Face and Fingerprint (Android)

Sign In Submitted

  • Method: OTP, Biometrics, Social, Auto Sign Up

A user started the signs in flow.

Sign In Complete

  • Method: OTP, Biometrics, Social, Auto Sign In

  • Social Service: Apple, Facebook, Google

  • Biometrics: Face ID, Touch ID, Face, Fingerprint

A sign in request was completed, i.e. the sign in form has been processed successfully by the server. IF a user successfully signs in as a registered user the event attribute Response will be marked as Success and if not as Failure with the reason recorded in event attribute response description

  • Face ID and Touch ID (iOS)

  • Face and Fingerprint (Android)

Error

  • Name: "Sign Up Failed" or "Sign In Failed"

  • Error MessageResponse Description: the message that gets displayed to the user, for example: “The code you entered doesn't match the code we sent. Check your messages and try typing it in again.“Root Cause: the most granular error message that is possible to capture

  • .Response: Failure

The sign up or sign in failed for some reason. The reason will be available in the “Root cause” attribute.

Sign Out Complete

A user successfully signs out of the website/mobile app

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