Page Comparison

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• Identifying user

  • Identify user with 6 digit Loyalty OTP or scanning Loyalty QR code, select menu item, Offer and/or Reward in the kiosk and check if correct amount of points is added to user balance

  • Data events: the event Loyalty Transaction Created is triggered at this time

• Transaction Validate endpoint

  • User logins with Loyalty into Kiosk, and adds an Offer that has a minimum spend of $5 required with no other menu item selected in the POS. Loyalty API will return error and error message will show in the Kiosk showing that at least $5 needs to be added to check for offer to be redeemed in Kiosk.

    • *Please test all potential rule validation errors and responses described in this document

• Earning loyalty points

  • Pre-select Offer in the app, login to POS Kiosk and complete transaction and check if correct amount of points is added to user balance

  • Identify user with 6 digit Loyalty OTP or scanning Loyalty QR code, select offer and/or Menu Item in the POS and check if correct amount of points is added to user balance

  • Adding more than 1 offer per order, completing transaction and checking if correct amount of loyalty points is added to user balance

    • *This test case assumes the market you are testing for allows for more than 1 Offer per order

  • Loyalty Receipt match content added in Sanity and structure specification of vendor

  • Data events: the event Loyalty Transaction Claimed when channel = RESTAURANT and the event Loyalty Transaction Claimed In-store are triggered at this time

    • If Rewards are included in the purchase, the event Reward Redeemed In Store is also fired

    • If Offers are included in the purchase, the event Offer Redeemed In-store is also fired

• Burning loyalty points

  • Pre-select Reward in the app, login to POSKiosk, complete transaction and check if correct amount of points is removed from user balance

  • Identify user with 6 digit Loyalty OTP or scanning Loyalty QR code, select Reward in the POS Restaurant and check if correct amount of points is removed from user balance

  • Adding more than 1 reward per order, completing transaction and checking if correct amount of loyalty points is removed from user balance

    • *This test case assumes the market you are testing for allows for more than 1 Reward per order

  • Loyalty Receipt match content added in Sanity and structure specification of vendor

  • Data events: the event Loyalty Transaction Claimed when channel = RESTAURANT and the event Loyalty Transaction Claimed In-store are triggered at this time

    • If Rewards are included in the purchase, the event Reward Redeemed In Store is also fired

    • If Offers are included in the purchase, the event Offer Redeemed In-store is also fired

• Earning and Burning

  • Pre-select Reward and Offer in the app, login to POS, complete transaction and check if correct amount of points is added and removed from final user balance

  • Pre-select Reward in the app, login to POS, add a menu item in the POS, complete transaction, and check if correct amount of points is added and removed from final user balance

  • Identify user with 6 digit Loyalty OTP or scanning Loyalty QR code, add offer and/or reward and/or menu item in the POS and check if correct amount of points is added and removed from final user balance

  • Adding more than 1 reward and more than 1 offer per order, completing transaction and checking if correct amount of loyalty points is added and removed from user balance

    • *This test case assumes the market you are testing for allows for more than 1 Reward and more than 1 Offer to be added per order

  • Loyalty Receipt match content added in Sanity and structure specification of vendor

  • Data events: the event Loyalty Transaction Claimed when channel = RESTAURANT and the event Loyalty Transaction Claimed In-store are triggered at this time

    • If Rewards are included in the purchase, the event Reward Redeemed In Store is also fired

    • If Offers are included in the purchase, the event Offer Redeemed In-store is also fired

• Void Transaction / Cancelling Loyalty Transaction

  • User pre-selects Offer and/or Reward in the app, logins to the Kiosk, BUT decides not to finish order in the Kiosk → WHEN Kiosk times out (session closes), Kiosk vendor sends VOID transaction to Loyalty API and user loyalty points returns to previous balance before transaction was started

  • User pre-selects Offer and/or Reward in the app, logins to the Kiosk, BUT Payment fails at checkout and/or Order fails to inject into POS, THEN Kiosk vendor sends VOID transaction to Loyalty API and user loyalty points returns to previous balance before transaction was started

  • User pre-selects Offer and/or Reward in the app, logins to the Kiosk, BUT the Reward and/or Offer fails to be added to Kiosk → IF user decides to re-scan Loyalty OTP code, THEN Kiosk vendor sends VOID transaction to Loyalty API and user loyalty points returns to previous balance before user begins a new transaction

  • Data events: the event Loyalty Transaction Voided is triggered at this time

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More information about the Loyalty Middleware can be found here: Loyalty Middleware

Generating OTP codes 

To generate 6-digit codes for testing and identifying user, you will need to go to the RBI app on the Staging environment and:

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