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Event Name

Description

Properties

Property Description

Loyalty Tier Updated

Triggered after a transaction when a user moves from a Loyalty Tier to another Loyalty Tier (e.g. user moves from Tier 1 to Tier 2 or user is downgraded from Tier 2 to Tier 1). When user signs up, we will also trigger this event from no tier to Tier 1.

The rules required for a user to enter Tier 2 and rules required for user to continue being a part of Tier 2 are set under Earning Calculation Folder in Sanity.

previousLoyaltyTier

The previous loyalty tier the user was in (may be NULL if user signs up to the app for the first time and becomes Tier 1)

newLoyaltyTier

The new loyalty tier the user was moved to (could be Tier 1 if user is being downgraded Tiers or Tier 2 if user is becoming Superking)

updatedTime

When Time when user updated their tiers

pointBalance

Loyalty Point balance that the user has at this point