Guest opens an offer on the RBI app

• N/A

• Offer page is displayed:

Guest taps “Use at restaurant”

• N/A

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

Guest opens another offer and taps “Use at restaurant”

• N/A

• A second offer is added to the guest’s pre-selection

• Another unique code is generated

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

• N/A

Guest scans the loyalty code

• Kiosk authenticates the guest and shows the home page

• The two pre-selected offers are added to the basket

• Scanner remains active

• Guest receives a successful confirmation modal

• No loyalty points are added, since the guest is scanning offers

Guest opens an offer on the RBI app, chooses to redeem in restaurant and scans it

• Offer is added to basket and guest has the option to personalize the offer

• Currently selected items remain in the cart, unchanged

• Modal is shown to guest confirming that the offer has been added to cart

• No loyalty points are added, since the guest is scanning an offer

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed

• Guest sees a confirmation of points balance

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

• N/A

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

Guest scans the loyalty code

• Kiosk authenticates the guest and shows the home page

• Scanner remains active

• Guest receives a successful confirmation modal

Using the Kiosk screen, guest adds items to the basket

• Basket updated in the Kiosk UI

• No changes

Guest opens an offer on the RBI app, chooses to redeem in restaurant and scans it

• Offer is added to basket and guest has the option to personalize the offer

• Currently selected items remain in the cart, unchanged

• Modal is shown to guest confirming that the offer has been added to cart

• No loyalty points are added, since the guest is scanning an offer

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed

• Guest sees a confirmation of points balance