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1.1.1. Using the Loyalty Code page

Steps

Expected results (Kiosk)

Expected results (RBI app)

Guest taps on the Kiosk screen to start a new order

  • Loyalty sign in page shows up on the Kiosk and scanner becomes active

  • N/A

Guest opens the Loyalty code page on the RBI app and scans it

  • Kiosk authenticates the guest and shows the home page

  • Scanner remains active

  • Guest receives a successful confirmation modal

Using the Kiosk screen, guest adds items to the basket

  • Basket updated in the Kiosk UI

  • No changes

Guest opens an offer on the RBI app, chooses to redeem in restaurant and scans it

  • Offer is added to basket

in the Kiosk UI
  • and guest has the option to personalize the offer

    Image Added
  • Currently selected items remain in the cart, unchanged

  • Modal is shown to guest confirming that the offer has been added to cart

What happens on the app?
  • No loyalty points are added, since the guest is scanning an offer

Guest checks out and pays

  • Order number shows up on the screen

  • Receipt is printed? Emailed?

1.1.2. Using an offer

Steps

Expected results (Kiosk)

Expected results (RBI app)

Guest taps on the screen to start a new order

  • Loyalty sign in page shows up and scanner becomes active

Guest taps on an offer in the RBI app, chooses to redeem in restaurant and scans it

  • Kiosk authenticates the guest and shows the home page

  • Offer is added to the basket

  • Do we show a modal?

  • Scanner remains active

Using the Kiosk screen, guest adds items to the basket

  • Basket updated in the Kiosk UI

  • Previously added offer remains in the basket

Guest opens another offer on the RBI app, chooses to redeem in restaurant and scans it

  • Offer added to basket in the Kiosk UI

  • Currently selected items remain in the cart, unchanged

  • Modal is shown to guest confirming that the offer has been added to cart

  • What happens on the app?

Guest checks out and pays

  • Order number shows up on the screen

  • Receipt is printed? Emailed?

1.2. With pre-selection

2. Redeem rewards

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