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changes.mady.by.user Silva, Carlos

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Steps

Expected results

Guest signs up with the PLK ES app and accepts marketing communications from the sign in page

  • Guest account created in the RBI platform, mParticle and Braze for PLK ES

  • Account created in mParticle and Braze for BK ES

  • Email and Push subscription status set to “Opted In” on mParticle, Braze and the RBI platform for PLK ES and BK ES

  • User account created in Braze for TH ES with subscription status set to “Opted In”

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Steps

Expected results

Guest opens the communication preferences page on the PLK ES app and checks the “Email marketing communications & Push“ setting:

  • Email and Push subscription status set to “Opted In” on the RBI Platform, mParticle and Braze for PLK ES and “Unsubscribed” for all other brands

  • Communication preferences page on the RBI app is checked

  • If accounts exist in mParticle and Brazer for any other brands, they remain unchanged

4.2. From the Admin Tool

Steps

Expected results

Support staff subscribes a guest to receive email and push communications on the PLK ES Admin Tool

  • Email and Push subscription status set to “Opted In” on the RBI Platform, mParticle and Braze for PLK ES and “Unsubscribed” for all other brands

  • Communication preferences page on the RBI app is unchecked

  • If accounts exist in mParticle and Brazer for any other brands, they remain unchanged

Support staff subscribes a guest to receive email communications only on the PLK ES Admin Tool

Not possible, since the PLK ES app does now show opt in status separately for email and push.

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