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Event Name

Description

Properties

Property Description

Loyalty Tier Updated

Triggered after a transaction when a user moves from a Loyalty Tier to another Loyalty Tier (e.g. user moves from Tier 1 to Tier 2 or user is downgraded from Tier 2 to Tier 1). When user signs up, we will also not trigger this event from user having no tier to Tier 1 (this we can measure with the Sign Up Complete event).

Info

Note: The rules required for a user to enter Tier 2 and rules required for user to continue being a part of Tier 2 are set under Earning Calculation Folder in Sanity.

previousLoyaltyTier

The previous loyalty tier the user was in (may be NULL if user signs up to the app for the first time and becomes Tier 1)

newLoyaltyTier

The new loyalty tier the user was moved to (could be Tier 1 if user is being downgraded Tiers or Tier 2 if user is becoming SuperkingloyaltyTierChange

This property describes the Loyalty Tier changes the user has gone through. The two possible values for this property are:

  • Tier1-Tier2 - this means the user went from Loyalty Tier 1 (King Loyalty User) to Loyalty Tier 2 (Superking Loyalty user)

  • Tier2-Tier1 - this means the user was demoted from Loyalty Tier 2 (Superking Loyalty User) to Loyalty Tier 1 (King Loyalty user)

updatedTime

Time when user updated their tiers

pointBalance

Loyalty Point balance that the user has at this point

rbiCognitoId

User ID of user that updated loyalty tiers