Page Comparison

Guest opens the RBI app without signing in, and selects an offer that is not available when users are signed out (known as a “closed offer”)

• N/A

• Offer page is displayed:

  Not applicable

Guest taps “Use at restaurant”

• N/A

• Offer is closed so guest is prompted to Sign In

Not applicable

Guest is worried about his privacy and decides not to use this offer.

Guest opens an offer that is available when users are signed out (known as an “open offer”)

• No action

• Guest sees QR code and Offer Static code

  Not applicable

Cashier is prompted to add a loyalty code

• Cashier asked if guest is a loyalty member:

• Cashier select “Cancel”, since the guest is not signed in

• No actionNot applicable

Guest either scans the (static) offer code, or tells the alphanumerical code to the cashier

• If guest does not scan the QR code, cashier can enter the static alphanumerical code

• Offer is added to the POS basket

• This offer is incrementally added to the cart and does not replace any of the existing cart items

• No action

• Call the Identify endpoint, which will return the Loyalty User ID, loyalty points balance and details about the selected offer

Guest opens a second offer that is available when users are signed out (known as an “open offer”)

• No action

• Guest sees QR code and Offer Static code

• Not applicable

Guest either scans the (static) offer code, or tells the alphanumerical code to the cashier

• If guest does not scan the QR code, cashier can enter the static alphanumerical code

• Offer is added to the POS basket

• This offer is incrementally added to the cart and does not replace any of the existing cart items

• No action

• Call the Identify endpoint again. It will return the same information as before

• Add the offer details returned by this endpoint to the guest’s basket

Cashier finalizes the order and guest pays at POS

Cashier finalizes the order and guest pays at POS

• POS prints receipt with order information

• N/A

• Call the Transaction Update endpoint with a status of CLAIMED

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

• Not applicable

Cashier is prompted to add a loyalty code

• Cashier asked if guest is a loyalty member:

• No action

• Not applicable

Guest either scans the loyalty code, or tells the 6 digit code to the cashier

• If guest does not scan the QR code, cashier can enter the 6 digit Loyalty code:

• Either by scanning or entering the code, POS confirms successful identification:

• Guest receives a successful confirmation modal

• Not applicable

Guest opens an offer on the RBI app, chooses to redeem in restaurant

• No action

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

• Not applicable

Guest either scans the offer’s QR code, or tells the 6 digit code to the cashier

• Either by scanning or entering the code, POS confirms successful identification:

• These offer(s) are incrementally added to the cart and do not replace any of the existing cart items

• Modal is shown to guest confirming that the offer has been added to cart

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Call the Identify endpoint, which will return the Loyalty User ID, loyalty points balance and details about the selected offer

Cashier finalizes the order and guest pays at POS

• POS prints receipt with points earned & points balance

• Guest sees updated points balance

• Not applicable

• Call the Identify endpoint again. It will return the same information as before

• Add the offer details returned by this endpoint to the guest’s basket

• Call the Transaction Update endpoint with a status of CLAIMED