Page Comparison

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

• Not applicable

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

• N/A

• Not applicable

Guest scans the loyalty code or inputs 6 digit code in Kiosk

• Kiosk authenticates the guest and shows the home page

• Scanner remains active

• Guest receives a successful confirmation modal

• Call the Identify endpoint, which will return the Loyalty User ID, loyalty points balance and a transaction ID

Guest opens an offer on the RBI app, chooses to redeem in restaurant

• No action

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

Guest either scans the offer’s QR code or inputs 6 digit code into Kiosk

• Offer(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the offer has been added to the basket

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Keep track of the current basket contents including offers

• Void the previous transaction

• Call the Identify endpoint again, which will create a new transaction ID and selected offers

• Update the basket with the offers returned

Guest customizes offers at will and touches confirm

• These offer(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

• No action

On the Kiosk UI, navigates to the offers page

Offers are displayed:

• No action

• Listing Global Offers

Guest selects an offer

• Details displayed

• No action

Guest adds offer to basket

• Added incrementally

• No action

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed (ideally the receipt would include the points earned and/or burned + the updated loyalty points balance)

• Guest sees updated points balance