Page Comparison

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

• N/A

Guest scans the loyalty code or inputs 6 digit code in Kiosk

• Kiosk authenticates the guest and shows the home page

• Scanner remains active

• Guest receives a successful confirmation modal

Guest opens an reward on the RBI app, chooses to redeem in restaurant

• No action

• Reward is added to the guest’s pre-selection

  Image RemovedImage Added

• A unique reward code is generated

Guest either scans the reward’s QR code or inputs 6 digit code into Kiosk

• Pre-selected reward(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the reward has been added to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance at this moment

• Reward pre-selection is cleared

Guest customizes rewards at will and touches confirm

• These reward(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

On the Kiosk UI, navigates to the rewards page

• Rewards are displayed

• No action

Guest adds a reward to basket

• Guest selects and adds reward to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance in the app

• No modal is shown

  

Guest remove a reward from basket

• Guest removes a reward from Kiosk basket

• The reward’s loyalty points is temporarily added back to the guest’s loyalty points balance in the app

• No modal is shown

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed

• Guest sees updated points balance

• Call the Transaction Update endpoint with a status of CLAIMED

Guest opens a reward on the RBI app

• No action

• Reward page is displayed:

  Image RemovedImage Added

Guest taps “Redeem in Restaurant”

• No action

• Reward is added to the guest’s pre-selection

  Image RemovedImage Added

• A unique reward code is generated

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

• N/A

Guest either scans the reward’s QR code or inputs 6 digit code into Kiosk

• Pre-selected reward(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the reward has been added to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance at this moment

• Reward pre-selection is cleared

Guest customizes rewards at will and touches confirm

• These reward(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

Guest opens a second reward on the RBI app, chooses to redeem in restaurant

• No action

• Only the second reward is added to the guest’s pre-selection

  Image RemovedImage Added

• A unique reward code is generated

Guest either scans the second reward’s QR code or inputs 6 digit code into Kiosk

• Pre-selected reward(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the reward has been added to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance at this moment

• Reward pre-selection is cleared

Guest customizes rewards at will and touches confirm

• These reward(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

On the Kiosk UI, navigates to the rewards page

• Rewards are displayed

• No action

Guest adds a reward to basket

• Guest selects and adds reward to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance in the app

• No modal is shown

  

Guest removes first reward from order

• Guest removes the first reward from the Kiosk cart

• Basket is updated accordingly

• Guest sees the first reward’s loyalty points returned to their loyalty points balance in the app

• No modal is shown

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed

• Guest sees updated points balance