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Steps | Expected results (POS) | Expected results (RBI app) | Loyalty API usage |
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Guest opens the Loyalty code page on the RBI app |
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Cashier is prompted to add a loyalty code |
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Guest either scans the loyalty code, or tells the 6 digit code to the cashier |
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Guest opens an offer on the RBI app, chooses to redeem in restaurant |
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Guest either scans the offer’s QR code, or tells the 6 digit code to the cashier |
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Cashier finalizes the order and guest pays at POS |
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Not applicable |
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3. Using offer pre-selection
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Steps | Expected results (POS) | Expected results (RBI app) | Loyalty API usage (POS) | ||
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Guest opens an offer on the RBI app |
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Guest taps “Use at restaurant” |
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Cashier is prompted whether the Guest has loyalty, and confirms |
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Guest either scans the offer code, or tells the 6 digit code to the cashier |
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Guest opens a second offer on the RBI app, chooses to redeem in restaurant
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Guest either scans the offer’s QR code, or tells the 6 digit code to the cashier |
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Cashier finalizes the order and guest pays at POS |
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4. Limit one offer per purchase
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