...
Steps | Expected results (POS) | Expected results (RBI app) | Loyalty API usage (POS) |
---|---|---|---|
Guest opens an offer on the RBI app |
|
|
|
Guest taps “Use at restaurant” |
|
|
|
Cashier is prompted whether the Guest has loyalty, and confirms |
|
|
|
Guest either scans the offer code, or tells the 6 digit code to the cashier |
|
|
|
Guest opens a second offer on the RBI app, chooses to redeem in restaurant |
|
|
|
Guest taps Replace |
|
|
|
Guest either scans the offer’s QR code, or tells the 6 digit code to the cashier |
|
|
|
Cashier finalizes the order and guest pays at POS |
|
|
|
Info |
---|
Next: POS - Redeem Rewards |
...