Page Comparison

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

• Not applicable

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

Image Removed

Image Added

• N/A

• Not applicable

Guest scans the loyalty code or inputs 6 digit code in Kiosk

• Kiosk authenticates the guest and shows the home page

• Scanner remains active

• Guest receives a successful confirmation modal

• Call the Identify endpoint, which will return the Loyalty User ID, loyalty points balance and a transaction ID

Guest opens an offer on the RBI app, chooses to redeem in restaurant

• No action

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

• No action

Guest either scans the offer’s QR code or inputs 6 digit code into Kiosk

• Offer(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the offer has been added to the basket

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Keep track of the current basket contents including offers

• Void the previous transaction

• Call the Identify endpoint again, which will create a new transaction ID and selected offers

• Update the basket with the offers returned

Guest customizes offers at will and touches confirm

• These offer(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

• No action

On the Kiosk UI, navigates to the offers page

Offers are displayed:

• No action

• Listing Global Offers Listing Offers and Rewards for Kiosk UI

• Listing Personalized Offers Personalized Offers Integration

Guest selects an offer

• Details displayed

• No action

• No action

Guest adds offer to basket

• Added incrementally

• No action

• Call the Transaction Validate endpoint to verify that the current basket selection is valid

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed (ideally the receipt would include the points earned and/or burned + the updated loyalty points balance)

• Guest sees updated points balance

• Call the Transaction Update endpoint with a status of CLAIMED to complete the order

• After this call it is not possible to modify the loyalty transaction anymore

Guest opens an offer on the RBI app

• N/A

• Offer page is displayed:

• No action

Guest taps “Use at restaurant”

• N/A

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

• No action

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

Image Removed

Image Added

• N/A

• No action

Guest either scans the offer’s QR code or inputs 6 digit code into Kiosk

• Offer(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the offer has been added to cart

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Call the Identify endpoint, which will return the Loyalty User ID, a list of offer(s) pre-selected, loyalty points balance and a transaction ID

Guest customizes offers at will and touches confirm

• These offer(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

• No action

Guest opens a second offer on the RBI app, chooses to redeem in restaurant

• No action

• Only the second offer is added to the guest’s pre-selection

  

• A unique offer code is generated

• No action

Guest either scans the offer’s QR code or inputs 6 digit code into Kiosk

• Offer(s) are shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the offer has been added to cart

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Keep track of the current basket contents including offers

• Void the previous transaction

• Call the Identify endpoint again, which will create a new transaction ID and selected offers

• Update the basket with the offers returned

Guest customizes offers at will and touches confirm

• These offer(s) are incrementally added to the cart and do not replace any of the existing cart items

• No action

• No action

On the Kiosk UI, navigates to the offers page

Offers are displayed:

• No action

• Listing Global Offers Listing Offers and Rewards for Kiosk UI

• Listing Personalized Offers Personalized Offers Integration

Guest selects an offer

• Details displayed

• No action

• No action

Guest adds offer to basket

• Added incrementally

• No action

• Call the Transaction Validate endpoint to verify that the current basket selection is valid

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed (ideally the receipt would include the points earned and/or burned + the updated loyalty points balance)

• Guest sees updated points balance

• Call the Transaction Update endpoint with a status of CLAIMED to complete the order

• After this call it is not possible to modify the loyalty transaction anymore

Guest opens an offer on the RBI app

• No action

• Offer page is displayed:

• No action

Guest taps “Use at restaurant”

• No action

• Offer is added to the guest’s pre-selection

• A unique offer code is generated

• No action

Guest taps on the Kiosk screen to start a new order

• Loyalty sign in page shows up on the Kiosk and scanner becomes active

Image Removed

Image Added

• No action

• No action

Guest scans the loyalty code or inputs 6 digit code in Kiosk

• Offer is shown on the Kiosk and guest has an option to customize

• Modal is shown to guest confirming that the offer has been added to cart

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Call the Identify endpoint, which will return the Loyalty User ID, the offer pre-selected, the loyalty points balance and a transaction ID

Guest opens a second offer on the RBI app, chooses to redeem in restaurant

• No action

• User will see modal in the app letting user know that only 1 offer can be added per order and prompting user to replace current offer

  

• No action

Guest taps Replace

• No action

• New offer is added to the guest’s pre-selection and old offer is removed from pre-selection cart

  

• No action

Guest either scans the Offer’s QR code or inputs 6 digit code into Kiosk

• New offer replaces the previous selected offer in the Kiosk basket

• Other items in the Kiosk basket are not removed or replaced

• New offer is added to basket and guest has the option to personalize the offer

• Modal is shown to guest confirming that the offer has been added to cart

• Loyalty points balance is not updated, since the guest is scanning an offer

• Offer pre-selection is cleared

• Keep track of the current basket contents including past scanned offer

• Void the previous transaction

• Call the Identify endpoint again, which will create a new transaction ID with the new offer

• Replace the past scanned offer in the Kiosk basket with the new offer

On the Kiosk UI, navigates to the offers page

Offers are displayed:

• No action

• Listing Global Offers Listing Offers and Rewards for Kiosk UI

• Listing Personalized Offers Personalized Offers Integration

Guest selects an offer

• Details displayed

• No action

• No action

Guest adds offer to basket

• Guest sees modal in the Kiosk letting user know that only 1 offer can be added per order and prompting user to replace current offer

• Example screen to be added here when available

• No action

• Call the Transaction Validate endpoint to verify that the current basket selection is valid

Guest checks out and pays

• Order number shows up on the screen

• Receipt is printed (ideally the receipt would include the points earned and/or burned + the updated loyalty points balance)

• Guest sees updated points balance

• Call the Transaction Update endpoint with a status of CLAIMED to complete the order

• After this call it is not possible to modify the loyalty transaction anymore