Page Comparison

Guest opens the Loyalty code page on the RBI app

• N/A

• Loyalty code page is displayed:

  

• No action

Cashier is prompted to add a loyalty code

• Cashier asked if guest is a loyalty member:

• No action

• No action

Guest either scans the loyalty code, or tells the 6 digit code to the cashier

• If guest does not scan the QR code, cashier can enter the 6 digit Loyalty code:

• Either by scanning or entering the code, POS confirms successful identification:

• Guest receives a successful confirmation modal

• Call the Identify endpoint, which will return the Loyalty User ID, loyalty points balance and a transaction ID

Guest opens an reward on the RBI app, chooses to redeem in restaurant

• No action

• Reward is added to the guest’s pre-selection

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• A unique reward code is generated

• No action

Guest either scans the reward’s QR code, or tells the 6 digit code to the cashier

• Either by scanning or entering the code, POS confirms successful identification:

• These reward(s) are incrementally added to the cart and do not replace any of the existing cart items

• Modal is shown to guest confirming that the reward has been added to cart

• The reward’s loyalty points cost is temporarily subtracted from the guest’s loyalty points balance

• Loyalty points that will be accrued after the order will not be added to the guest’s loyalty points balance at this stage

• Reward pre-selection is cleared

• Keep track of the current basket contents including rewards

• Call the Identify endpoint again, which will create a new transaction ID and return selected reward(s)

• Void the previous transaction

• Wait for Void Confirmation

• Call the Update endpoint with all of the Kiosk POS basket contents and a status of PENDING

Cashier finalizes the order and guest pays at POS

• POS prints receipt with points earned & points balance

• Guest sees updated points balance

• Call the Transaction Validate endpoint to verify that the current basket selection is valid

• Call the Transaction Update endpoint with a status of CLAIMED