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Scope/ Outcome

Work Required

Available on staging

Status

  • Add configurable time period of storing the Guest Order data in the database. Configure to 10 year for DE

  • Preventing the guest user from seeing app content dedicated for registered users only

  • Add a security layer limiting actions allowed for the orders with Guest token. Actions allowed for example: priceOrder, validateCommitOrder, commitOrder, getOrder, etc

  • Add a guard that allows to use of the Guest Token only for the allowed actions

  • Creating Guest Token- To place an order as a Guest users require to have be authenticated on our platform/ In order to do that we need to create a Guest Auth token. We can’t follow the current path for collecting it because Guests don’t have accounts in Cognito and in the User DB entries.

  • Save Card Option Removed at the Payment step

  • Added Modal to continue as a guest

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  • Adjusted data on the confirmation page

  • QA Testing

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keyTRX-908
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keyTRX-949
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keyTRX-959
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keyTRX-912
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Status
colourBlue
titleWork in Progress

  • Accommodate new transactional email communication with AWS SES instead of Braze

  • Decide and execute when guest token should be removed, so no other order can be made with that token to guarantee anonymity

  • Prevent error appearing on the success page due to loyalty account request which does not exist for guest users

  • QA Testing

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-1006

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-909

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-962

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-1006

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keyTRX-909

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Status
titleTo do

  • Create a new static page for guest terms and conditions and link it in the flow

  • Change copy to “choose payment' instead of “add payment” at the /cart/payment page

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  • Implement tracking events to flow to Amplitude

  • E2E QA Testing

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-948

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keyTRX-1015

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keyTRX-1003

Status
titleTo do

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Future Enhancements

Context

Ability to handle guest checkout orders in the direct tool

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serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-910

  • Melina clarified that refunds are managed directly via VR Payment’s dashboard so there’s no need to handle guest checkout orders in the Support Tool

  • Orders are identified in VR Payment’s dashboard using the order time, store ID and order value

Allows guests users to create account after placing order

  • After enabling loyalty, we could offer guests to create an account by displaying the points that could have been earned.

Allow guests users to opt in for email marketing communications

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keyTRX-1008

  • Allowing guests to opt in for marketing communications would allow us to increase our contactable user base

  • However, this requires checking with legal to ensure compliance with GDPR and local regulations

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Allow operators to enable/disable guest checkout directly in Sanity and manage other related configurations

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keyTRX-1009

  • Initially the feature will be controlled via Launch Darkly to perform A/B testing

  • Once the feature is stable, we will look at moving the configuration into Sanity

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(question) Open Questions

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