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As explained in the Restaurant document, restaurant documents and its information is fed to Sanity via a sync with MDM. This means that our platform will get the existing restaurant information from MDM and load it into Sanity. Therefore, to update restaurant information, changes need to be done at the source – in MDM.
Updating information via RAM
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RAM allows franchisees to directly edit the restaurant information stored in MDM. |
Using the Restaurant Attributes Management tool https://ram.rbi.com/ , you will be able to see and edit certain attributes of your restaurants.
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Service Mode
Hours of Operation information
POS vendor
Mobile Ordering
Mobile Ordering Status
In summary, to edit a restaurant’s attributes in RAM:
Look up for the restaurant using the search bar. You can filter by different attributes (store id, country…)
Click on the view 👁️ button on the restaurant card
Once you’re on the restaurant view, click on the edit ✏️ icon on the top right of the page. You’ll be able to change the fields that are surfaced in RAM
Detailed guides on how to use RAM can be found here: RAM
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Note that not all restaurant attributes can be edited via RAM. In the case you’d like to edit an attribute not available in RAM, you’ll need to open a GBS request as described in the following section
Updating information via GBS Request
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