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You can also updated restaurant attributed by sending a request to the GBS team. If updating restaurant attributes of only 1 restaurant, use the file below:

  • For simple changes to one restaurant, you can send an email to gbsrequest@rbi.com explaining the required change. Use the following template:

Subject: "O2C-DMT - Update Restaurant Attributes (Minor Upload)"

Hello DMT team,

Please find the attached form to update Restaurant attributes to MDS

Thanks!

[ ]

  • For multiple changes to one restaurant, you can use the following excel template, which you can attach to your email to the GBS team.

View file
nameSIF_5.2.1 Update Restaurant attributes (Minor Upload).xlsm

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  • For changes to multiple restaurants, you can use

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  • the following excel template, which you can attach to your email to the GBS team.

View file
nameSIF_5.2.2 Update Restaurant attributes (Mass Upload).xlsm

How to submit request to GBS:

  1. Fill the excel file

  2. Go back to the “Home” sheet and click on “Submit Request” button. An auto-filled email will open. Send the email

Note 1:

If mobile ordering will not be activated yet, the restaurant POS should not be turned on for mobile ordering. Hence, in sheet “Services”, column “Has Mobile Ordering” should be marked as “No”. When mobile ordering is to be activated, this excel file should be submitted again, with this column marked as “Yes”.

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Expand
titleIf you'd like to use the Excel macro to automatically generate the email

If an error statement is showing on the excel file, preventing you to use macros, please follow the steps below.

Image Modified

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Steps to bypass:

  1. Go into “File Explorer”

  2. Right click on downloaded file, as seen below:

Image Modified

  1. Select “Properties”

  2. Select “Unblock” and “Apply” 

Image Modified

  1. Select “OK’ and now Macros will be unblocked.

Notes on updating specific fields

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  • When POS ordering integration is concluded, mobile ordering should be activated in each restaurant that will have mobile ordering:

    • For click & collect AND/OR Delivery to work, it is essential to have the following:

      • POS = {name of POS vendor is RBI’s systems} (e.g., POS = PARTNER)

      • Mobile Ordering = ENABLED if restaurant will accept mobile orders (click and collect and/or delivery)

      • Mobile Ordering Status = LIVE (click and collect and/or delivery)

  • If mobile ordering will not be activated yet, the restaurant POS should not be turned on for mobile ordering. Hence, “Has Mobile Ordering” should be marked as “No”