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What is the observation? | Who is responsible? | Next steps |
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Mein Reward Marketing Tile is not aligned with other menu marketing tiles height in the Kiosk Homepage .jpg?version=1&modificationDate=1701089718038&cacheVersion=1&api=v2&width=389) | Tillster |
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400 Reward text and Icon is overflowing the Reward tile only in German version in the Kiosk  | Tillster |
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Whitelist Loyalty API URL in all restaurants
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Each time we redeem a reward, the event is fired. Nevertheless, if we redeem 2 rewards, under sanityID we are passing the rewards individually, while under the field RewardSanityID, we are passing the information of both rewards (so if we filter by rewardSanityID we are double counting)  |
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If the user selects a coupon > scans the QR Code with embedded coupon code > selects another coupons > Scans we are: appending the current basket and voiding the previous transaction. Isn’t this misleading in terms of event naming? |
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Each time we redeem a offer, the event is fired. Nevertheless, if we redeem 2 offers, under sanityID we are passing the rewards individually, while under the field OfferSanityID, we are passing the information of both rewards (so if we filter by OfferSanityID we are double counting)  |
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Currently we don’t have any timeout at POS |
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The team member has always to ask if the guest has loyalty or not, as when the TM has to scan a dynamic code, they need to select at the POS the “MyBurgerKing” button. Otherwise, the scanner will not recognize the offer |
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Change the modal of success when adding a reward as we have always the Teriaki sauce |
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Melina has loyalty activated by the attributes ‘has User ID’ and “isLoyaltyUser' are false  |
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If the order includes an item that has a deposit, the Online Loyalty Claimed Event will reflect the subtotal without the deposit while E-commerce Purchase events reflects the total transaction amount (including deposit) |
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After we cancel a Delivery order, the loyalty points earned with that order are not removed from the user account. The user does not go back to their previous point balance. Test user: Jonas.pfaff@burgerking.de |
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For Delivery order, if we select twice the same item that has a deposit (either only the item or the item within a combo), only one deposit is being subtracted from the points earned (0.25 euros). Example: 2x( Whopper Cheese 4,50 EUR + 0.25 deposit) = 9.50 EUR > this is the total amount. We should earn 90 points (as we remove the 0.50 EUR from the 2 deposits), but instead we earn 92 Test user: Jonas.pfaff@burgerking.de |
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We are testing in restaurant number: 13651 When we have this restaurant selected, the rewards and offers |
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In a scenario where I have redeemed a reward, but then for whatever reason the order is cancelled, I get my points back but there is no track of it in the app front-end (in the account history page) |
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Coffee reward doesn’t work at kiosks when pre-selected (it says that the items is not available)  |
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Pay @ Counter from Tillster to Toshiba not working |
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In the Kiosk, the Christmas Special Coupons are showing with Transparent background causing accessibility issues  |
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My BK Coupons do not display on top of Coupons list in the Kiosk |
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