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  • This is currently in place with Burger King Switzerland

  • All codes are static codes (even if the guest is loyalty user)

  • Note: for BK CH, all guests are forced to log-in to access coupons (this is a BK CH specific requirement)

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Option 2 - Static Codes

  • This option is currently being used by Burger King UK

  • The main code shown to the guest is always the loyalty QR code + short code. At the bottom of the

  • Note: for BK UK, all guests are forced to log-in to access coupons (this is a BK UK specific requirement)

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Option 3

  • Enable the loyalty coupon code to be scanned also in non loyalty restaurants

  • The guest will not:

    • earn points on the order

    • be able to use MyBK coupons

    • be able to use personalized coupons

  • The guest will be able to use the open coupons with the loyalty code

Pros

Cons

Option 1 - BK CH

  • No disruption in the guest experience (for both signed up and non signed up)

  • No incentive to scan loyalty ID to earn points (and therefore lower usage of the program)

  • Transaction with coupons are not recognized unless the guest scans first the loyalty ID

  • Friction in the experience as the guest needs to scan both loyalty ID & coupon ID

Option 2 - BK UK

  • Incentivizes loyalty usage (as the dynamic code is the one shown primarily)

  • Friction in coupon usage

Option 3 - New

  • Requires development work