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Tip

The data about user’s Loyalty Tier will be saved under User Properties as Tier (e.g. if user is in Loyalty Tier 1, then user property Tier will be set to 1)

Event Name

Description

Properties

Property Description

Loyalty Tier Updated

Triggered after a transaction when a user moves from a Loyalty Tier to another Loyalty Tier (e.g. user moves from Tier 1 to Tier 2 or user is downgraded from Tier 2 to Tier 1). When user signs up, we will not trigger this event from user having no tier to Tier 1 (this we can measure with the Sign Up Complete event).

Info

Note: The rules required for a user to enter Tier 2 and rules required for user to continue being a part of Tier 2 are set under Earning Calculation Folder in Sanity.

loyaltyTierChange

This property describes the Loyalty Tier changes the user has gone through. The two possible values for this property are:

  • Tier1-Tier2 - this means the user went from Loyalty Tier 1 (King Loyalty User) to Loyalty Tier 2 (Superking Loyalty user)

  • Tier2-Tier1 - this means the user was demoted from Loyalty Tier 2 (Superking Loyalty User) to Loyalty Tier 1 (King Loyalty user)

updatedTime

Time when user updated their tiers

pointBalance

Loyalty Point balance that the user has at this point

rbiCognitoId

User ID of user that updated loyalty tiers

Loading Events

Event Name

Description

Properties

Property Description

Loyalty Load

Triggered after the page loads.

My Code page load time

This property describes the amount of time in miliseconds that the My Code page took to load.

My Code page QR code load time

This property describes the amount of time in miliseconds that the QR Code on the My Code page took to load and be visible.