Page Comparison

Membership Account Linked Successfully

The user has added the linked the membership successfully in the App. This means that:

1. User successfully linked membership within RBI App.

2. The Membership Offer is assigned and available for the user.

createdTime

membership

rbiCognitoId

Membership Account Link Failure

There was an error with linking the membership to the user’s account in the app.

e.g. user ID incorrect,

createdTime

membership

rbiCognitoId

root cause

Membership Benefit Assigned Successfully

The benefit the user gets from activating this membership (e.g. Offer) is assigned to the user successfully.

createdTime

membership

membership of user

rbiCognitoId

benefitId

Sanity ID of the benefit of that membership

Membership Benefit Assignment Failure

The benefit the user gets from activating this membership (e.g. Offer) is NOT assigned to the user successfully.

If this is the case, we will show a modal in the app letting the user know their benefit will be assigned shortly.

createdTime

date and time there was a failure of assignment

membership

rbiCognitoId

benefitId

root cause

Membership expired

This event will be triggered when the membership expires in the app.

createdTime

date and time that membership expired

membership

partner name with which the user has linked their account in the app (e.g. Blue Light card)

Please check the root cause property to understand the error.

e.g. user ID incorrect,

createdTime

membership

rbiCognitoId

root cause

-root causes-