Loyalty Tier Updated

Triggered after a transaction when a user moves from a Loyalty Tier to another Loyalty Tier (e.g. user moves from Tier 1 to Tier 2 or user is downgraded from Tier 2 to Tier 1). When user signs up, we will not trigger this event from user having no tier to Tier 1 (this we can measure with the Sign Up Complete event).

loyaltyTierChange

This property describes the Loyalty Tier changes the user has gone through. The two possible values for this property are:

• Tier1-Tier2 - this means the user went from Loyalty Tier 1 (King Loyalty User) to Loyalty Tier 2 (Superking Loyalty user)

• Tier2-Tier1 - this means the user was demoted from Loyalty Tier 2 (Superking Loyalty User) to Loyalty Tier 1 (King Loyalty user)

updatedTime

Time when user updated their tiers

pointBalance

Loyalty Point balance that the user has at this point

rbiCognitoId

User ID of user that updated loyalty tiers

Loyalty Load

Triggered after the page loads.

My Code page load time

This property describes the amount of time in milliseconds that the My Code page took to load.

My Code page QR code load time

This property describes the amount of time in milliseconds that the QR Code on the My Code page took to load and be visible.

Rewards page load time

This property describes the amount of time in milliseconds that the Rewards page took to load.

Offers page load time

This property describes the amount of time in milliseconds that the Offers page took to load.

Offer Redemption page load time

This property describes the amount of time in milliseconds that the Offer Redemption modal page for static code took to load.

Offer Redemption page QR Code load time

This property describes the amount of time in milliseconds that the Offer Redemption modal QR Code took to load. This will only be sent if QR Code is enabled.

Offer Redemption page Short Code load time

This property describes the amount of time in milliseconds that the Offer Redemption modal offer short code took to load.