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Status |
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RBIberia Owner | Paula Winter | ||||||
RBI Owner | |||||||
DMP/DOP owner | |||||||
Designer | |||||||
Other SMEs | |||||||
IREQ ticket | https://rbictg.atlassian.net/jira/servicedesk/projects/IREQ/issue/IREQ-1109 |
ACTION ITEMS
@Cunha, Ricardo @Ferreira Gomes, Raphael Find out how the information stored in LaunchDarkly gets transferred into a PLU
@Ferreira Gomes, RaphaelValidate if the “Glovo Service fee” effort made by Gui can be reused; or expand that effort to make it generic and accept the New Service Fee
@paula.winter@rbiberia.com Validate that Homeria is currently connected with Food Aggregators and Winrest to read the new service fee
@paula.winter@rbiberia.com doublecheck internally if it's planned a more granular setup of the fees -> this will generate a huge dependency on CI&T
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Web/App:
The two rates applied to each order will be shown in the order checkout and order details.
The checkout will show a breakdown of the management fee applied to each order.
It will be shown at checkout how much the customer is saving on handling and shipping fees when:
The creation of promotions will be allowed for all customers or from promotional codes at one or both rates, without losing the price information configured by default.
applied promotions at a general level (informing the application of the promo)
applied promotional code promotions (informing the application of the promo)
Ticket POS: print the two fees added to the order
The order total is greater than the first range defined at the shipping rate, when there are no promotions
The order total is greater than the first range defined at the management rate, when there are no promotions
The recommendations carousel will be added at checkout
Web/App Config:
Editable by channel
Editable by price rangeEditable by restaurant
Editable by time slotMultiple versions per restaurant
DMP and DOP: update all screens where the shipping rate information is already presented to also show the management rate
Ticket Home delivery: you must print the two rates added to the order
Home delivery report: update it to send the new management fee
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It will be possible to show the Service Fee for each type of service, not only delivery, and it should be possible to customize by restaurant. There should be also the possibility to have different Service Fee per restaurant.
Discount code will be applied exclusively on the Delivery fee
Free delivery fee: the checkout should show the amount saved by the user and a “free” text
Partial discuont delivery fee: ?
In both cases, the modal should show communicate that there is a promocode applied
Both fees should be shown in the receipt page and the confirmation page - with or without the potential discounts applied (following the existing patterns)
To configurate the fees the solution should be indipendent from the tech team and need to be managed by the Iberia market. Today there are potential solutions for that:
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The Service Fee will be shown in the WL and Call Center
The Service Fee will be shared with the Food Aggregators as well as per the image - is the flow allowing us to do so?
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Info |
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IMPORTANT to understand the data flow as it could be that this development will be out of our scope, in case Homeria is the generator of the fee → Need to be validated |
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