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Status |
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RBIberia Owner | Paula Winter | ||||||
RBI Owner | |||||||
DMP/DOP owner | |||||||
Designer | |||||||
Other SMEs | |||||||
IREQ ticket | https://rbictg.atlassian.net/jira/servicedesk/projects/IREQ/issue/IREQ-1109 |
ACTION ITEMS
@Cunha, Ricardo @Ferreira Gomes, Raphael Find out how the information stored in LaunchDarkly gets transferred into a PLU
@Ferreira Gomes, RaphaelValidate if the “Glovo Service fee” effort made by Gui can be reused; or expand that effort to make it generic and accept the New Service Fee
@paula.winter@rbiberia.com Validate that Homeria is currently connected with Food Aggregators and Winrest to read the new service fee
@paula.winter@rbiberia.com doublecheck internally if it's planned a more granular setup of the fees -> this will generate a huge dependency on CI&T
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More informations here: https://www.figma.com/file/Bp8vIQlnoJMLyONqVQ4ACG/2023---Q4---%5BIBFEC-1137%5D---Dynamic-delivery-fees?type=whiteboard&node-id=0%3A1&t=rku4BIAcK07yt1pF-1
Info |
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Data on % of orders within each average check bucket:
i. 71% of all delivery orders have an avg check > 20 EUR ii. 26% have an avg check between 10 and 20 EUR iii. 3% have an avg check < 10 EUR
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Success Metrics
Average check increase (primary KPI)
Conversion from cart > payment
Conversion from cart > purchase
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The Service Fee will be shown also in the Call Center - to be worked once it will be released
The Service Fee will be shared with the Food Aggregators as well as per the image - OUT OF OUR SCOPE
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Design
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Info |
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Data on % of orders within each average check bucket:
i. 71% of all delivery orders have an avg check > 20 EUR ii. 26% have an avg check between 10 and 20 EUR iii. 3% have an avg check < 10 EUR
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