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• Will these rewards be redeemable in-store?

• Does the POS need the rewards to be configured in the POS?

Requirements

• Guests to redeem rewards where they can spend money + loyalty points, for example:

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• If the reward above is selected, the Steakhouse menu item is added to the cart for a total price of 3€, and 3,000 loyalty points are deducted.

User interface

• Requires design - how do we display rewards that consume both points and cash

• No changes to the current ordering flow

Configuration

• Currently, rewards in Sanity support the following:

  • How many points the reward costs

  • Discount amount (optional)

  • Menu item that the reward applies to

• Rewards would need to be extended to include the following:

  • Menu item amount: how much will the related menu item cost if the reward is selected (in the example above, 3€

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• When one of these rewards is selected, app and kiosk needs to send the following information: PLU of the menu item, cash amount. Loyalty points not needed

• POS uses this to calculate the total amount (in this example the menu item would have its price changed to 3€) and returns the total basket amount

• Assumption that the menu item related to the reward must be in the basket

Reference

Video of how these rewards show up in BK ES’s current app:

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