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If the user redeems an offer and doesn’t use it, he should not be able to redeem the same offer again until he uses the already-redeemed one!
This will solve these duplication entries and also solve the bug at the same time!
When we developed the Promo code at checkout page X config offer type feature, I also added this functionality at the checkout. As the user is not seeing the offer list we should prevent duplication there. With this proposal we’ll keep the same behavior and consistency
PS: I tested, and this will not happen if the user changes between two different offers and then applies one or the other in sequence.
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I’m trying to help us here with a path to a solution
I’m not a designer or specialist in UI/UX. Perhaps it will be important to validate this with someone
We need to validate this with Intl to guarantee that everyone will agree with the changes/fix
If you not agree with the proposal feel free to raise another