Page Comparison

Enable Loyalty on POS

Loyalty available on Oracle POS

• Oracle to install loyalty package on POS

• Display and redeem offers and rewards and rewards on the BKD app

Fagundes, Silvia

Oracle

Vendors need to change supportingPos

• Communicate to Vendors (Toshiba, Tillster) to share the change. Vendors need hit our Loyalty APIs using supportingPos:“toshibaLoyalty”

Lopes da Costa, Valentina

29 Feb 2024 -

Non-loyalty stores will need to be working with Oracle as well

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for rewards

• Test that the configured PLUs for rewards are working in the app and in-store. Display the rewards on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration - Loyalty flow

BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Rewards and allow users to place orders

• Test every single reward and palce an order via BKD App, Kiosk and In Store in order to validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each reward.

• Store Availability

• Price & Product Availability

  • BKD App display the rewards

• Order Injection for Delivery

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Lopes da Costa, Valentina

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Activate Click & Collect

Service Mode available on BKD App

• Enable Click & Collect on

Simphony orderTypeRef

Fagundes, Silvia

Engineer Support

Ops readiness

• To define the order number which will be displayed on Kitchen screens

• Crew Training

BK DE Team

Click & Collect Report

Integration Test:

Integration readiness (Staging)

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Click & Collect order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia Engineer Support

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration (Staging):

BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Order Injection for Click & Collect

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Activate Dine In, Drive Thru and Table Service

Service Mode available on BKD App

• Enable Dine In, Drive Thru and Table Service on

Simphony orderTypeRef

Fagundes, Silvia

Engineer Support

Ops readiness

• Crew Training

BK DE Team

Dine In, Drive Thru and Table Service Report

Integration Test:

Integration readiness (Staging)

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Dine In, Drive Thru and Table Service order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia Engineer Support

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration (Staging):

BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Order Injection for Click & Collect

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team