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BK DE is in the process of enabling loyalty on .
More details on the loyalty deployment here: BK DE Loyalty Enablement
In terms of mobile ordering in the tech platform:
Delivery is available for a subset of stores (~150 BK DE Master Franchisee stores).
Click & collect, Dine In and , Drive Thru are not available.
To enable delivery, RBI built an integration into “SIDES” (previously known as “Simply Delivery”).
When a guest places a delivery order:
RBI sends the delivery order to a SIDES tablet.
SIDES tablet is next to a delivery dedicated POS, located in the restaurant’s kitchen.
Team member manually keys in the order into the POS.
More details on SIDES integration flow here: /wiki/spaces/CA/pages/3402695725.
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Milestone | Outcome | Work Required | How to test | Owner | Effort (weeks) | Status | |||||||||||||||||
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1 | Create lab in RBI’s staging environment | Store created in staging and configured for Partner API. |
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| 1 week |
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2 | PLU fields for Oracle are available in Sanity | A new POS vendor config is created in Sanity to store Toshiba PLUs. Partner fields are available for Oracle PLUs. |
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3 | Configure Oracle Integration | Transaction Services Gen 2 API is set up and connected with RBI’s appplication. |
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| + Oracle | 3-4 weeks |
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4 | Onboard Store to Partner API | The lab store is configured in Partner API, Khumbu and TS v2. |
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| + Engineering | 1 week |
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5 | Integrate fulfillment partner for 1P Delivery. (See Architecture) | Delivery fulfillment partner is integrated with RBI’s platform. |
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| + selected partner |
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6 | Financial Delivery Report | Ensure Delivery Any required delivery data is flowing from Snowflake to BK DE reports. Oracle reports can identify RBI delivery orders as a separate line item. | Identify adjustments on the current report reports - double check whether the data is sending correctly. |
| + BK DE |
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7 | Integration Test: Integration readiness in StagingThe Oracle |
| Integration is working for:
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| + BK DE + Engineering | 1 weekweeks |
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8 | Content Management Readiness | All content needs to be is set up in Sanity for Oracle |
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| @Lionel (David&Martin) |
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9 | Test E2E Integration in Staging | BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place orders |
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| Oracle Khumbu BK DE Team | 2 weeks |
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10 | Rollout to Production | Order injection on Oracle is ready in Production, all products, offers are working as expected via Mobile Ordering. |
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| Oracle Khumbu BK DE Team | 1 week |
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