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  • BK DE is in the process of enabling loyalty on .

  • In terms of mobile ordering in the tech platform:

    • Delivery is available for a subset of stores (~150 BK DE Master Franchisee stores).

    • Click & collect, Dine In, Drive Thru and Table Service are not available.

  • To enable delivery, RBI built an integration into “SIDES” (previously known as “Simply Delivery”).

    • When a guest places a delivery order:

      • RBI sends the delivery order to a SIDES tablet.

      • SIDES tablet is next to a delivery dedicated POS, located in the restaurant’s kitchen.

      • Team member manually keys in the order into the POS.

    • More details on SIDES integration flow here: /wiki/spaces/CA/pages/3402695725.

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