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Enable Loyalty on POS

Loyalty available on Oracle POS

• Oracle to install loyalty package on POS

• Loyalty package is available in BK DE’s Oracle POS lab.

Fagundes, Silvia

+ Oracle

Vendors need to change supportingPos

Vendors confirmed they has been changed on their side to read “supportingPos” : “Partner” for Oracle POS

• Communicate to Vendors (Toshiba, Tillster) to share the change. Vendors need hit our Loyalty APIs using supportingPos:“toshibaLoyalty” for Toshiba stores and Oracle supportingPos:“partner”

Fagundes, Silvia

Lopes da Costa, Valentina

Non-loyalty stores will need to be working with Oracle as well

• Test edges cases - store stores without Loyalty

https://rbictg.atlassian.net/wiki/spaces/COG/pages/4297097314/Kiosk+-+Edge+Cases#3.-Stores-without-Loyalty

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for rewards in Partner field.

• Test that the configured PLUs for rewards are working in the app and in-store. Display the rewards on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration - Loyalty flow

BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Rewards and allow users to place orders.

• Test every single reward and palce an order via BKD App, Kiosk and In Store in order to validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each reward.

• Test Store Availability

• Test Price & Product Availability

  • BKD App display the rewards

  • Test every single Reward is being checked out with successfully.

• Test Order Injection for Delivery

• In-Store Testing (Kiosk and Front Counter)

• Kiosk vendors need to hit our Loyalty API to read supportingPos:“partner”

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

+ Engineering

+ BK DE

+ Oracle

+ Khumbu

Rollout to Production

Order injection on Oracle is ready in Production, all products, offers and rewards are working as expected via Mobile Ordering.

• Oracle to install loyalty package on POS in production

• Migrate Sanity document POS rewards from Staging to Production

• BK DE Ops to train store personnel & Oracle on Loyalty how to use the POS

• Test Store Availability

• Test Price & Product Availability

  • BKD App display the rewards

  • Test every single Reward is being checked out with successfully.

• Test Order Injection for Delivery

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Lopes da Costa, Valentina

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

1 week