Create new store in Sanity

Store in Sanity created

• Sanity - create a new store in Staging and set Vendor as Partner a postman.

• Store is available in Sanity

Fagundes, Silvia

1 week

Create a new POS vendor config in Sanity

Vendor Config will available Toshiba field and Partner field to store the respectively PLUs

• Sanity - create new field Toshiba-Loyalty to support current setup

• Sanity - create a script to migrate existing PLUs under Partner field to new Toshiba-Loyalty field (items, combos, modifiers and etc)

• Development work required on Sanity to support POS:

  • Toshiba-Loyalty field is available and PLUs are migrated from Partner field.

  • Partner field is empty.

Yildirim, Semih

Configure Oracle Integration

The Transaction Services Gen 2 API has been setup to enable the app integrate with POS.

• Oracle to provide access to the API:

  • Username

  • OrgCodePassword

  • Client ID

  • Authentication URL

• Mapping RBI services modes to Symphony

• Share the inputs with Khumbu

• Run a postman to validate the integration ?

Fagundes, Silvia

3 weeks

Onboard Store to Partner API

The new store has been configured and is ready for use

• Check the API Key on DynamoDB

• Mint Partner JWT token- request to create a token

• Create Partner Integration

• Assign the new store to the integration entity

• New store is available on BKD App - Store Locator

Fagundes, Silvia

Engineer Support

1 week

Integrate fulfilment partner for 1P Delivery

Delivery fulfilment partner is integrated with Oracle

• Determine the fulfilment partner:

  • Scenario with SIDES:

    • Khumbu might be develop an integration with SIDES

  • Scenario with Deliverect - future (to discuss with BK DE)

  • Set up integration with fulfilment partner

Delivery Report

Integration Test:

Integration readiness (Staging)

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Delivery order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia Engineer Support

1 week

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration (Staging):

BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers and prices.

• Order Injection for Delivery

Fagundes, Silvia

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

2 weeks

Rollout to Production

Oracle configuration

Rollout to Production

Onboarding store production on Partner API

Enable Loyalty on POS

Loyalty available on Oracle POS

• Oracle to install loyalty package on POS

• Display and redeem offers and rewards and rewards on the BKD app

Fagundes, Silvia

Oracle

Vendors need to change supportingPos

• Communicate to Vendors (Toshiba, Tillster) to share the change. Vendors need hit our Loyalty APIs using supportingPos:“toshibaLoyalty”

Lopes da Costa, Valentina

-

Non-loyalty stores will need to be working with Oracle as well

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for rewards

• Test that the configured PLUs for rewards are working in the app and in-store. Display the rewards on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Vendors need to change supportingPos

• Communicate to Vendors (Toshiba, Tillster) to share the change. Vendors need hit our Loyalty APIs using supportingPos:“toshibaLoyalty”

Lopes da Costa, Valentina

-

Non-loyalty stores will need to be working with Oracle as well

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for rewards

• Test that the configured PLUs for rewards are working in the app and in-store. Display the rewards on the BKD app coming from Partner field.

Test E2E Integration - Loyalty flow

BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Rewards and allow users to place orders

• Test every single reward and palce an order via BKD App, Kiosk and In Store in order to validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each reward.

• Store Availability

• Price & Product Availability

  • BKD App display the rewards

• Order Injection for Delivery

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Lopes da Costa, Valentina

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Test E2E Integration - Loyalty flow

BKD App, In store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Rewards and allow users to place orders

• Test every single reward and palce an order via BKD App, Kiosk and In Store in order to validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each reward.

• Store Availability

• Price & Product Availability

  • BKD App display the rewards

• Order Injection for Delivery

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Lopes da Costa, Valentina

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Activate Click & Collect

Service Mode available on BKD App

• Enable Click & Collect on

Simphony orderTypeRef

Fagundes, Silvia

Engineer Support

Ops readiness

• To define the order number which will be displayed on Kitchen screens

• Crew Training

BK DE Team

Click & Collect Report

Integration Test:

Integration readiness (Staging)

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Click & Collect order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia Engineer Support

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Click & Collect Report

Integration Test:

Integration readiness (Staging)

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Click & Collect order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Test E2E Integration (Staging):

BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Order Injection for Click & Collect

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Rollout for Production

Mapping Dine In, Drive Thru and Table Service service mode on Oracle Simphony

Service Mode available on BKD App

• Enable Dine In, Drive Thru and Table Service on

Simphony orderTypeRef

Fagundes, Silvia

Engineer Support

Ops readiness

• Crew Training

BK DE Team

Dine In, Drive Thru and Table Service Report

Integration Test

:

Integration readiness (Staging)

Mapping Dine In, Drive Thru and Table Service service mode on Oracle Simphony

Service Mode available on BKD App

• Enable Dine In, Drive Thru and Table Service on

Simphony orderTypeRef

Fagundes, Silvia

Engineer Support

Ops readiness

• Crew Training

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Dine In, Drive Thru and Table Service order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia Engineer Support

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration (Staging):

BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Order Injection for Click & Collect

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

Yildirim, Semih

Magdalena Dlugolecka

Oracle

Khumbu

BK DE Team

Dine In, Drive Thru and Table Service Report

Rollout for Production

Stefan Rittelmeyer

Project Manager

Oracle Local Vendor

stefan.rittelmeyer@onlinecorner.eu

Ela Bhatnagar

Middleware Integrator

Khumbu

ela.bhatnagar@khumbusystems.com

Philipp Hühler

AFL

RBI

phuhler@rbi.com

Daniela Corrales

Guest Experience

RBI

dteixeiracorrales@rbi.com

Julia

Head of Digital

BK DE

julia.barsch@burgerking.de

Melina Rönpagel

Digital Manager

BK DE

melina.roenpagel@burgerking.de

Mariann Reitz

CRM/Loyalty Manager

BK DE

mariann.reitz@burgerking.de

Lionel

Content Management

David & Martin Agency (BK DE)

lionel.knobloch@davidundmartin.com

Anton Benet

Digital Operations

RBI

abenet@rbi.com

Silvia Fagundes

CSM Team

RBI

sfagundes@rbi.com

Magdalena

Fulfilment Team - Product Manager

RBI

mdlugolecka2@rbi.com

Marco

Engineer Manager (Partner API)

RBI

mfernandezpranno@rbi.com

Semih

Menu & Restaurant Team - Product Manager

RBI

syildirim@rbi.com

Valentina

Loyalty & Offers - Product Manager

RBI

vlopesdacosta@rbi.com