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| Child pages (Children Display) | ||
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| Info |
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Due to Loyalty Program launch on , our approach will be implemented Oracle on Loyalty some weeks after Loyalty Program launch in order to avoid increase the complexity/risks prior the launch. |
#2 Enable Click & Collect for Oracle POS
| Info |
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We need to review the approach for Click & Collect service mode. |
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| title | Click & Collect |
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Milestone
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Outcome
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Work Required
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How to test
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Owner
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Status
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Mapping Click & Collect service mode on Oracle Simphony
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Service Mode available on BKD App
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Enable Click & Collect on
Simphony orderTypeRef
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Engineer Support
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| Status | ||
|---|---|---|
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Ops readiness
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Ops process is set up
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To define the order number which will be displayed on Kitchen screens
BK DE Ops to train store personnel
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BK DE Team
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| Status | ||
|---|---|---|
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Click & Collect Report
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Ensure Click & Collect data is flowing from Snowflake to BK DE reports
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Identify adjustments on the report - double check whether the data is sending correctly
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Generate report and validate the data
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| Status | ||
|---|---|---|
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| Status | ||
|---|---|---|
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Integration Test:
Integration readiness in Staging
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The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging
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Integration is working for:
Order Injection
Heartbeat
Price & Product Availability
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Inject a Click & Collect order in the POS and confirm the order has been injected
Ensure the store is on-line on the App
Menu updated in the Menu Service with correct prices and product availability
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Fagundes, Silvia Engineer Support
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| Status | ||
|---|---|---|
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Content Management Readiness
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All content needs to be set in Sanity for Oracle
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Input PLUs for items, combos, modifiers and offers
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Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from
Partnerfield.
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@Lionel David&Martin
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| Status | ||
|---|---|---|
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Test E2E Integration (Staging):
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BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders
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Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.
BKD will provide a spreadsheet to follow the test progress for each item.
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Store Availability
Price & Product Availability
BKD App display the Menu items, combos, modifiers, offers, rewards and prices.
Order Injection for Click & Collect
In-Store Testing (Kiosk and Front Counter)
Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS
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Oracle
Khumbu
BK DE Team
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| Status | ||
|---|---|---|
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Rollout for Production
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Order injection on Oracle is ready in Production, all products, offers and rewards are working as expected via Mobile Ordering - Click & Collect service mode available
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Migrate Sanity document POS items, combos, offers, rewards from Staging to Production
BK DE Ops to train store personnel & Oracle on how to use the POS
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Test Store Availability
Test Price & Product Availability
BKD App display the Menu items, combos, modifiers, offers, rewards and prices.
Test Order Injection for Click & Collect are working in the app
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| Status | ||
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#3 Enable Delivery for Oracle POS
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