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  • Single emails/push notifications are tested asynchronously. We normally send out a Slack to alert the franchisee that the test email/push is incoming

  • If we are testing the monthly push notifications, we normally test them over a call as it’s more efficient to provide feedback

  • Similarly, if we test journeys (multiple emails) we also hop on a quick call / huddle

Routines

Meeting Name

Attendees

Description

Weekly

RBI, Franchisee, Agency

  • Alignment on weekly priorities

  • Review of the deliverables board

  • Check on Amplitude previous week performances

  • Clarify any doubt or questions on briefs

Monthly

RBI, RBI LT, Franchisee, Franchisee LT, Agency (+LT)

  • Review performances of previous month (success, failures and learning)

  • Align next steps

  • Inspirational (other markets, brands)