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List of decisions taken during the planing process in coordination between RBI and RBIberia. |
Points expiry
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Phases 0 and 1 - doesn’t matter because RBI is not the master of loyalty
Phase 2:
Import loyalty data including earn and burn transactions for the last two years
Run the loyalty points expiration on our side
Update the loyalty points balance to match SessionM
From this point onward, rely on the RBI loyalty points expiration process
Loyalty Tiers
We will disable downgrades from Superking to King during the migration, to avoid guest frustration
We propose during the migration (Phase 1-3) to change the requirements for users to move from Loyalty Tier 2 to Loyalty Tier 1 in Sanity to 6 months. In this way, no users would be downgraded Tiers during the migration. In this way, no Development work would be needed.
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