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Step

Action

Status

Owner

1

BK DE to set in RAM Portal if a store has loyalty or not for all stores

  • The togglle Has In Restaurant Loyalty needs to be set for all restaurants

  • Has In Restaurant Loyalty needs to be True for stores that have loyalty in-store and False for stores that do not have loyalty enabled in-store

  • RBI team to do a Sanity query to check how many restaurants have In Restaurant Loyalty set True. Check that number matches to updates that were done in RAM. To be done Friday, March 29 night.

Note

Note: if this is not set for all restaurants when we enable loyalty, all stores will accept loyalty.

Status
colourPurple
titlein progress

Mariann to complete RAM

Valentina to run Sanity query

2

Run script to clear loyalty points of users in the platform for the first time in Production

  • clear the loyalty account history of all users

  • create a transaction to ensure the sum of transaction loyalty points equals the user loyalty point balance

  • All existing users should have 300 loyalty points as initial points balance. The only transaction that should show in the is 300 initial point balance in the account page.

  • All new users should have 200 initial loyalty points added to their account.

Status
colourPurpleGreen
titlein progressDone

Loyalty Team

3

Run script to clear loyalty points of users in the platform for the second time and right before launch in Production overnight

  • Test using Snowflake. Query all users to ensure loyalty balance is set to 300 or 200 and loyalty transaction are cleared

Status
colourPurple
titleto doin progress

Loyalty Team

4

Turn on Loyalty flags for all the users at 7:30am on Tuesday morning, April 2.

Status
colourGreen
titleto dodone

Valentina

5

Have QA team do a smoke test of the Loyalty Online flows

Status
titleto do

Loyalty QA Team

6

Work with BK DE team for them to test Loyalty Online and In-Store flows on April 2. Ask for team to bring friends and family to help mimic real restaurant. Setup two testing stores:

Status
titleto do

BK DE Team

Loyalty QA Team

7

Monitor the launch for the next 24 hours

Status
titleto do

Loyalty team

RBI Team

BK DE Team

8

Have weekly check points in the next 3 weeks to monitor launch

  • Setup weekly checkpoints in the beginning of the week

Status
titleto do

Joana

Loyalty Team

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  • Navigation Bar in Sanity

    • ACTION: push content of navigation bar from staging to production on launch date (tick)

  • Vendor Config

    • All Toshiba PLUs for Reward and Offers need to be included inside the Partner field in Sanity

    • Users cannot redeem Rewards on Delivery service mode

  • Day Part:

  • Double check on Lokalise Strings to ensure all strings are translated to German

    • ACTION: Change all “MyBK” strings to “MyBurgerKing” (tick)

      • signUp (tick)

      • signInOrCreateAccount - MyBK Konto und Registrierung (tick)

      • Register (tick)

    • ACTION: Update sign up / sign in strings in terms and condition

      • acceptTermsAndPrivacyIntro - Ich bin mit der {privacyPolicyLink} {rewardsPolicyLink} einverstanden*

  • Loyalty Static page in Sanity

  • Marketing Tile in Sanity

    • ACTION: Push the new marketing tiles to production

  • Feature Loyalty UI

    • Ensure all the fields are filled in for German and English languages and push to production

    • Push to production Loyalty Not Authenticated dropdown to include loyalty incentive information for users to login. When users are logged out and click on “MyCode” navigation bar button, they will see this information.

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Campaign

Status

Link

Start Date

Comment

Checkbox

Postal Code

Status
colourGreen
titleActive

27/3Pause on 2/2

Campaign paused (50K users with ZIP filled)

  •  

T&C

Status
colourYellow
titleREADY

2/4

Test Link prior send-out. To be sent in the afternoon around 3:30pm.

  •  

Confirmation email

Status
titleIn PROGRESS

2/4

Test Link prior send-out

  •  

New Users Email

Status
colourYellow
titleREADY

(Missing image)

9/4

  •  

New Users IAM

Status
colourYellow
titleREADY

9/4

Send test to Mariann

Existing Users IAM

Status
colourYellow
titleREADY

9/4

Send test to Mariann

Existing Users Email

Status
colourYellow
titleREADY

(Missing image)

9/4

Dynamic Tier

Status
colourYellow
titleREADY

9/4

First Reward

Status
colourYellow
titleREADY

9/4

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Info

Activation of function Monday / Tuesday night after EOD (tick)

  • disable payback screen

    • To be completed by today afternoon

    • ACTION: Jens to confirm when this step complete

  • enable payback button in payment menu (tick)

  • enable MyBK or BK-App button

    • To be completed by today afternoon

    • ACTION: Jens to confirm when this step complete

Tillster Enablement Plan

Info

Tillster to run the following LogMeIn tasks

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