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RBI

  • Importing loyalty transactions (2 years) and updating the loyalty points balance to match SessionM

  • Configuration of rewards in Sanity

Airtouch

  • Retrieve rewards from RBI and display them

  • Allow rewards to be added to the guest’s basket (collection orders)

  • Include rewards in the calls to the RBI Loyalty API (the reward ID’s are needed)

  • Disable calls to SessionM

Homeria

  • Retrieve rewards from RBI and display them (TBC if it will be needed)

  • Allow rewards to be added to the guest’s basket (delivery orders)

  • Include rewards in the calls to the RBI Loyalty API (the reward ID’s are needed)

  • Disable calls to SessionM

Tillster

  • Retrieve rewards from RBI and display them

  • Allow rewards to be added to the guest’s basket

  • Include rewards in the calls to the RBI Loyalty API (the reward ID’s are needed)

  • Disable calls to SessionM

WinRest

  • Allow rewards to be added to the guest’s basket

  • Include rewards in the calls to the RBI Loyalty API (the reward ID’s are needed)

  • Disable calls to SessionM

Fraud Scenarios sign off

Our loyalty program for PLK was adjusted to consider the following:

  • Points should only be assigned when order is delivered or picked up

    • If the transaction is burn only - points are substracted when order is placed

    • If the transaction is earn only - points are assigned when order is delivered or dropped off

    • If the transaction is earn + burn -

      • Output is user earnt points are > than burnt points - points are adjusted when order is delivered

      • Output is user burnt points > that earnt points - points are adjusted when order is placed

Since we dont expose this information in our API. RBIberia has accepted this edge fraud case for phase 2 until we switch to white label app

Phase 3 (white label app migration)

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