| Table of Contents |
|---|
📌 Roadmap Q1 2024
This section outlines the different items that our teams plan to work on during Q1 2024.
Before we cover them in detail, we’d like to give more context on our approach to roadmapping.
Themes approach
We have recently started using themes as a key driver to organize our team’s quarterly work. A theme is a specific problem or opportunity that our teams will focus on during the quarter. We use themes because:
...
Note that this does not mean that we won’t do any work on guest facing improvements – rather, it’s a deliberate mindset to prioritize operator experience problems.
In addition, all improvement work is part of a continuous process. There will always be more improvements to work on in different areas, and we will always be re-visiting themes.
Development and Discovery
Each team has recorded a video explaining their Q1 2024 roadmap. You will see that most teams cover two main sections – development items and discovery items.
...
| Info |
|---|
Note: all videos are password-protected. Please refer to the communication email to find the password. |
Team roadmaps
Transaction Value Stream
Menu & Restaurant
Our Menu & Restaurant team focuses on the user flows from selecting a store to adding items to cart.
...
You can find more details in the video below.
...
Fulfillment
Our Fulfillment team focuses on our cart and checkout flows. They also take care of payment service provider (PSP) and point-of-sale (POS) integrations.
...
Check the video below to learn further details about our initiatives.
...
Delivery
Our Delivery team manages our Delivery Management Platform (DMP) as well as our overall delivery services.
In this quarter, the Delivery team will work on allowing first-party orders (coming from our own app) to be delivered by 3rd parties as last mile providers, make our delivery service agnostic to the used delivery management platform, and usability front-end improvements on our own DMP .
...
Engagement Value Stream
Loyalty & Offers
Our Loyalty & Offers team focuses on expansion loyalty expansion and key topics to simplify operador experience.
...
Check the video below to learn further details about our initiatives.
...
Users & CRM
This quarter, User & CRM will be focusing on migrating transactional emails to AWS and allowing the same email to sign in/up in different countries for the same brand.
...
Authentication
This quarter, our Authentication team is focused on adding phone numbers as a way to register in our application. Collecting phone numbers opens future opportunities such as using SMS as a new engagement channel. You can find more details in the following video.
...
Core Front-End
Our Core Front-End team continues to work on performance and optimizing how our application run in Android devices. In addition, Search engine optimization (SEO) functionalities continues being focus on our team to improve our capability to boosting our brand’s visibility.
Check the video below to learn further details on our initiatives.
...
Core Back-End/DevOps
Our Core Backend/DevOps takes care of performance and observability of our platform.
...