Page Comparison

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1. Need to improve communication for each scenario of the paused service or not available due to reduced area

2. Avoid losing sales redirecting users to other services or offering other solutions such as discount codes

Acceptance criteria

1. Customized communication for each scenario related to the paused service

2. Reduced area should be communicated in a proper wayIf the restaurant service is paused, the customer should receive a customized message for each of this cases:

   1. Weather

   2. No driver available

   3. Street closed

   4. Volume of orders

   5. Technical issues

   6. Restaurant schedule

3. The customer should receive a customized message if the restaurant is unavailable due to reduced capacity

4. In both cases, if pick-up service is available, it should be added a button to send the user to this type of service to avoid losing the sale

Out of scope

1. Showing customized messages if the restaurant becomes unavailable after the customer selected it

Success metrics / Data & Events

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