Page Comparison

1

BK DE to set in RAM Portal if a store has loyalty or not for all stores

• The togglle Has In Restaurant Loyalty needs to be set for all restaurants

• Has In Restaurant Loyalty needs to be True for stores that have loyalty in-store and False for stores that do not have loyalty enabled in-store

• RBI team to do a Sanity query to check how many restaurants have In Restaurant Loyalty set True. Check that number matches to updates that were done in RAM. To be done Friday, March 29 night.

Mariann to complete RAM

Valentina to run Sanity query

2

Run script to clear loyalty points of users in the platform for the first time in Production

• clear the loyalty account history of all users

• create a transaction to ensure the sum of transaction loyalty points equals the user loyalty point balance

• All existing users should have 300 loyalty points as initial points balance. The only transaction that should show in the is 300 initial point balance in the account page.

• All new users should have 200 initial loyalty points added to their account.

Loyalty Team

3

Run script to clear loyalty points of users in the platform for the second time and right before launch in Production overnight

• Test using Snowflake. Query all users to ensure loyalty balance is set to 300 or 200 and loyalty transaction are cleared

SCRIPT RESULTS:

• total user: 1501815

• success: 1499375

• user deleted: 2303

• other fails: 137(fixed)

Loyalty Team

4

Turn on Loyalty flags for all the users at 7:30am on Tuesday morning, April 2.

• All loyalty flags to be turned on are in this segment

Valentina

5

Have QA team do a smoke test of the Loyalty Online flows

• Milestone 2 - Production Testing [Online]

Loyalty QA Team

6

Work with BK DE team for them to test Loyalty Online and In-Store flows on April 2. Ask for team to bring friends and family to help mimic real restaurant. Setup two testing stores:

• First store with Loyalty Enabled

• Second store with Loyalty Disabled

  • Customer Journey Scenarios - POS

  • Customer Journey Scenarios - Kiosk

  • /wiki/spaces/EGMT/pages/4379246661

BK DE Team

Loyalty QA Team

7

Monitor the launch for the next 24 hours

• Amplitude Dashboard: Leverage Loyalty KPIs we have in the UK and CH

• Datadog Loyalty dashboard: Measure platform health in DE

Loyalty team

RBI Team

BK DE Team

8

Have weekly check points in the next 3 weeks to monitor launch

• Setup weekly checkpoints in the beginning of the week

Joana

Loyalty Team