...
BK DE is in the process of enabling loyalty on . ✅
More details on the loyalty deployment here: BK DE Loyalty Enablement
In terms of mobile ordering in the tech platform:
Delivery is available for a subset of stores (~150 BK DE Master Franchisee stores).
Click & collect, Dine In, Drive Thru and Table Service are not available.
To enable delivery, RBI built an integration into “SIDES” (previously known as “Simply Delivery”).
When a guest places a delivery order:
RBI sends the delivery order to a SIDES tablet.
SIDES tablet is next to a delivery dedicated POS, located in the restaurant’s kitchen.
Team member manually keys in the order into the POS.
More details on SIDES integration flow here: /wiki/spaces/CA/pages/3402695725.
...
Details on Oracle and Khumbu integration Oracle ordering /wiki/spaces/MS/pages/4055763454
Contact Oracle to activate the Transaction Services API Generation 2;
Create Store ID for both Staging and Production environment;
Create new store on Sanity and set POS as Vendor
Partner
Mapping of RBI service modes to Oracle Simphony’s (orderTypeRef)
Loyalty package need to be installed by Oracle following the guideline Oracle loyalty /wiki/spaces/MS/pages/4057661622
Configuration on Partner API
...
In Sanity, on Vendor Configs, all PLUs need to be set on Partner field.
📋 Project Plan
...
Enable Oracle POS on BK DE - Loyalty Program
For the pilot, focus on enabling loyalty at the front-counter (we will not have kiosk at this stage).
Enable Click & Collect for Oracle POS.
We need to review the approach for Click & Collect service mode.
Enable Delivery for Oracle POS.
We need to decide the approach for Fulfillment provider.
Enable the remaining service modes for Oracle POS.
Dine In
Drive Thru
Table Service
...