Page Comparison

Mapping Click & Collect service mode on Oracle Simphony

Service Mode available on BKD App

• Enable Click & Collect on

Simphony orderTypeRef

• Khumbu to confirm mobile ordering integration is enable for BK DE

Fagundes, Silvia

+ Engineer SupportBK DE

Ops readiness

Ops process is set up

• To define the order number which will be displayed on Kitchen screens

• BK DE Ops to train store personnel

BK DE Team

Click & Collect Report

Ensure Click & Collect data is flowing from Snowflake to BK DE reports

Identify adjustments on the report - double check whether the data is sending correctly

• Generate report and validate the data

Integration Test:

Integration readiness in Staging

The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging

Integration is working for:

• Order Injection

• Heartbeat

• Price & Product Availability

• Inject a Click & Collect order in the POS and confirm the order has been injected

• Ensure the store is on-line on the App

• Menu updated in the Menu Service with correct prices and product availability

Fagundes, Silvia + Engineer Support

Content Management Readiness

All content needs to be set in Sanity for Oracle

• Input PLUs for items, combos, modifiers and offers

• Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from Partner field.

Fagundes, Silvia

@Lionel David&Martin

Test E2E Integration (Staging):

BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders

• Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working.

• BKD will provide a spreadsheet to follow the test progress for each item.

• Store Availability

• Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Order Injection for Click & Collect

• In-Store Testing (Kiosk and Front Counter)

• Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS

Fagundes, Silvia

+ Engineer

+ Oracle

+ Khumbu

+ BK DE Team

Rollout for Production

Order injection on Oracle is ready in Production, all products, offers and rewards are working as expected via Mobile Ordering - Click & Collect service mode available

• Migrate Sanity document POS items, combos, offers, rewards from Staging to Production

• BK DE Ops to train store personnel & Oracle on how to use the POS

• Test Store Availability

• Test Price & Product Availability

  • BKD App display the Menu items, combos, modifiers, offers, rewards and prices.

• Test Order Injection for Click & Collect are working in the app

Fagundes, Silvia