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Tools

Usage

Monday.com

  • Tracking of deliverables status and tokens available

  • Planning of upcoming campaigns

  • Comments or updates are also published in Monday.com

Slack

  • Fast communication (e.g. franchisee is late for a meeting, we want to validate minor points)

  • We should not use Slack when we look for formal approval or confirmation (RBI policy 3 months retention)

Email

  • Primary communication channel for briefing and approvals

WhatsApp

  • Urgent communication only (e.g. issue with a campaign, request of last minute edits).

  • We try to avoid leveraging direct communication channel as much as possible

Anna to share print screens of Monday

Check if we can use Teams with FZ

Share number
  • Create Slack Channel > Caro & Ana

Briefing Process

Step 1 - Brief

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