Contents
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Intent
Insert here
The DRI for this discovery activity is [Person]
Discovery Plan
0️⃣ Kick off
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status | ||||||||||||||||
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Problem defined |
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Stakeholders informed |
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1️⃣ Discover
Opportunity/problem ticket
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Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Stakeholders interviewed |
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Franchisees interviewed |
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Existing metrics understood |
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Success metrics defined |
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Run usability testing on existing solution |
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User interviews | |||||
Online surveys | |||||
Desk research | |||||
Competitor landscape | |||||
Persona mapping | |||||
User journey (use cases) mapping |
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2️⃣ Define
Opportunity/problem consolidation documentation
[Insert here Confluence page on opportunity findings consolidation]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Problem consolidation |
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Approach review and stakeholder validation |
3️⃣ Develop
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Note: the term “Develop” refers specifically to the production of solution design artefacts. There will be no software development in this phase. |
List of solutions & designs
[Insert here Confluence page on solutions tested or figma designs]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status |
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Ideation & wireframing |
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Design & prototype |
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User testing |
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Design review with stakeholders and franchisees |
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4️⃣ Deliver
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Note: the term “Deliver” refers specifically to the delivery of solution design artefacts. There will be no software development in this phase. |
Solution Description
[Insert here the same solutions page if applicable]
Milestone | Output | Owner | Approver(s) | Reviewer(s) | Status | ||||
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Feature (MVP) agreement |
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Tech solutioning review |
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Development Handoff |
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Analytics tagging |
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User story breakdown |
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Documents
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Ideally (not mandatory) we should use the same Opportunity and Solution templates that we use for Delivery. |
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