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Access has been provided as “viewers to the below email addresses”
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- Braze Access
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Access has been provided as with dedicated Agency permission (no publishing rights, data export etc)
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- Create a channel
- Top 5 issues we are experiencing and they could help us with
- Data Q&A
Events are color coded according to the source (if they are FE or BE).
All the events got to mParticle we use mParticle API to send events to Amplitude
Our app is a web app so we can track the same events we have on web
The RBI Cognito ID we have on AWS can merge FE & BE
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We have a centralized repository for:
our assets (ideally, a library that is filtrable by market or topic and can be accessed by our clients)
our insights (A/B test results)
We have a structured and standardized template for performance reporting, differentiating
Monthly meeting
Quarterly meeting
Note: we should try to simplify reporting to make a clear connection with sales impact
Q&A
- Ways of working and tools definition?
- Documentation?
Resources
Onboarding timeline: 20240206 CRM Transition Timeline.xlsx
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